The use of technology has vastly benefitted the Indian banking sector and has enabled it to deliver customers a smoother, efficient and less time consuming banking experience. This has ranged from the widespread use of Automatic Teller Machines (ATMs) to electronic modes of payment and debit and credit card services all across the country. Concepts like anytime banking and cross selling have become popular mainly on the basis of technological innovations in banking in recent years. Nowadays, almost every commercial bank in the country is at some stage of technological adoption, be it core banking solutions or total branch automation. Use of technology has also enabled banks to extend their services to benefit a large section of the country’s rural population. Hide this